Shipping policy

Shipping Availability

We offer shipping both domestically and internationally. Shipping options and delivery times may vary depending on your location and selected service.

Processing Time

All orders are processed and dispatched on the next working day after the order is placed.

Note: We do not process or ship orders on weekends or public holidays.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location, package weight, and chosen shipping method.

Estimated delivery times will be displayed at checkout. Please note that delivery times may vary depending on your location and any customs processing for international orders.

Customs, Duties & Taxes

For international orders, Skinsational Cosmetics Ltd is not responsible for any customs fees, import duties, or taxes applied by your local government. These charges are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (if available). Tracking details may take up to 24 hours to update.

Shipping Restrictions

We currently do not ship to P.O. boxes or APO/FPO addresses.

Delays & Address Issues

We aim to meet all estimated delivery timelines; however, delays may occur due to courier issues, customs clearance, or high order volumes.

Please ensure your shipping address is correct at checkout. Skinsational Cosmetics Ltd is not liable for delays or losses caused by incorrect or incomplete address information.